Questions
Page
How
do I get an estimate?
Where
can I find you?
How
long do repairs take?
Can I send my
camera or
lens in for repair?
Do
you repair camcorders?
How can I
pay for my
repair or purchase?
How
do I get an
estimate?
If you want an estimate for the repair or
service of your camera or
other equipment, please bring it into our shop where we can usually
give an estimate while you wait, free of charge.
If you can’t get in to our shop, send us an email with your
query or phone
our help desk on - 0151 236
1391. We will try to give you an idea of cost over the
phone or
just send it in to us for inspection and free estimate.
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Where
can I
find you?
We
are situated at 29 Cheapside, Liverpool city centre;
which runs from Dale Street to Tithebarn Street. If you stand
with your back to the Municipal buildings on Dale Street, Cheapside is
opposite. From Tithebarn Street, Victoria Hall is at the
bottom
end of Cheapside. If you are driving in, you will have to use
Tithebarn Street to enter Cheapside (one way system).
See
map here Location
and map which shows the position of
our
shop.
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How
long do
repairs take?
It
depends
on the type of equipment - nature of the fault - whether it
needs spare parts and the time of year. Some repairs are
completed within a week, most within 2 weeks. You can phone
us to
check on the status of your equipment at any time you wish.
The
older classic cameras (pre 1960’s) may take longer due to
them being quite time consuming.
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Can
I send my camera or lens in for repair?
Yes,
we do a lot of repairs by
post. We use a carrier or 'Royal Mail' for next day delivery
(UK mainland) for returning
most
repairs or purchases unless it is a small item. For overseas
items we use 'Royal Mail' with insurance.
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Do
you repair camcorders?
We
repair all makes and models of camcorders - digital (including - Mini DV,
DVD and HDD), Video
8, Hi
8 and VHS-C.
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How
can I pay for my repair or purchase?
You
can pay us by Debit Card, VISA, MasterCard, Delta, Cheque, Cash, BACS, PayPal, or
P/O’s.
If
you have any other questions or would like the price and availability
on any item
please
send an email or phone us on - 0151 236 1391.
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Newton
Ellis & Co. Est.1948 (camerashop)